SERU Preparation Training
Prepare for your TfL SERU journey with clear, trainer-led support. Brotherz Group helps learners understand Safety, Equality and Regulatory Understanding topics from the PHV Driver’s Handbook in a simple and practical way.
What is SERU?
SERU means Safety, Equality and Regulatory Understanding. TfL says the SERU assessment is based on the PHV Driver’s Handbook, so applicants should read and familiarise themselves with the handbook before undertaking the assessment.
Safety
Understand passenger safety, driver safety, safer journeys and how to respond to risks.
Equality
Learn how to support passengers fairly, including disabled passengers and people who may need extra care.
Regulatory Understanding
Prepare for rules around PHV licensing, journeys, operators, conduct and driver responsibilities.
PHV Driver Handbook
Training is based around understanding the handbook topics in simple language with practice examples.
English requirement
New PHV applicants may also need to meet TfL’s English speaking and listening requirement.
Training support
Brotherz Group provides preparation only. TfL manages the official assessment, result and licensing decision.
SERU topics made simple
We explain the key topics in clear language and help learners practise question style, reading understanding and real driver scenarios.
London PHV Driver Licensing
Understand the licence journey, driver obligations and what TfL expects from applicants.
Private Hire Journeys
Learn rules around bookings, operators, passengers, journeys and driver conduct.
Staying Safe
Prepare for scenarios involving passenger safety, personal safety and emergency awareness.
Equality & Disability Awareness
Understand fair treatment, accessibility, reasonable support and respectful communication.
Safeguarding
Learn how drivers can help protect children and adults at risk during private hire work.
Driving & Parking in London
Understand driver responsibilities, safer driving, road awareness and London-specific rules.
Supportive training for SERU learners
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SERU preparation sessions
SERU preparation is £60. Please WhatsApp before travelling so we can confirm space, location, trainer availability and the correct session time.
SERU Preparation — £60
Guided preparation for Safety, Equality and Regulatory Understanding.
- ✓Tuesday: 10:00 AM – 12:00 PM
- ✓Friday: 10:00 AM – 12:00 PM
- ✓Clear explanations and practice questions.
- ✓Suitable for first-time learners and re-sit preparation.
Topographical + SERU Support
Combine Topographical Skills and SERU preparation if you need support for both parts of your TfL private hire journey.
- ✓Topographical Skills training: £60
- ✓SERU preparation: £60
- ✓Southall and Slough subject to confirmation.
- ✓WhatsApp us to confirm the best training option.
SERU frequently asked questions
How much is SERU preparation?
What does SERU mean?
What should I study for SERU?
Does Brotherz Group conduct the official SERU assessment?
Can I do Topographical and SERU preparation together?
Ready to book SERU preparation?
Message Brotherz Group today to book your £60 SERU preparation session. We can also advise if you need Topographical Skills support.